The Association of Specialized and Cooperative Library Agencies (ASCLA) has put together a toolkit for libraries called Library Accessiblity – What You Need to Know. There are fifteen specific tipsheets, covering areas from patrons with cognitive, mental, or emotional illnesses to patrons who need assistive technologies and patrons with physical disabilities.

Many, if not all, the tips apply to Teen Services. For example, instead of asking the age or grade of a patron, ask for the name of a favorite book to determine reading level. Encourage teens with disabilities to volunteer. Reach out to teens who are homebound or are in institutions.