We have all been in a situation where a manager or someone in a decision-making position makes a change that leaves everyone else saying, “What were they thinking? This is a mistake!” However, once the details of the decision process are learned, everyone usually agrees that it makes sense. The lack of information shared upfront when the change is announced can cause lots of unnecessary stress.
Change management was a phrase I have heard before and thought was corporate jargon. I started reading up on it to discuss it at the recent YALSA Exec Board fall meeting and realized how important it can be to lay a foundation for success. Change management is all about creating a well-thought out plan to see a change to fruition. One important part of that plan is communication. If the decision maker not only tells you what the change is, but also why it is happening, how it will be a positive change, the potential hazards of not making the change, and what everyone can do to help make the change happen smoothly, it can iron out the speed bumps created by misunderstanding and frustration.
In an effort to spread the idea of effective change management at a time when YALSA members are working to implement the ideas in The Future of Library Services For and With Teens report, the YALSA Board at Midwinter 2015 will be discussing a proposal to establish communication best practices. You can read the full document and all additional board docs on the YALSA governance page. If you have any questions, concerns, or suggestions about this topic, please feel free to contact me, Carrie Kausch, at firstname.lastname@example.org, or any other board member. If you will be attending Midwinter in Chicago, find us at the Saturday YALSA happy hour at Tavern Tap Pub at the Congress Plaza Hotel located at 520 S. Michigan Ave., Chicago, IL 60605. Drop in any time between 5:30 and 7pm Saturday night!