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30 Days of Innovation #17: Go Open Source

Heather Botelho | Technology,Teen Services | Tuesday, April 17th, 2012

I’m what some circles call a security wife – I think I’ve mentioned before that my husband is in information security.  Lately, I’ve been sucked into helping plan their conference in November, which has furthered my immersion into the whole field. Yes, a lot of it goes way over my head, but I know more than the Average Jane. So what am I taking away from all of this to use in my own work? Well, I’ve increased my skill at designing the conference badges in GIMP, which is the open-source version of Photoshop. (If you need Photoshop, and the light version isn’t enough, beg your IT department to let you download GIMP. It’s free, and if you already know Photoshop, GIMP is a breeze). Open source shouldn’t be seen as innovative for our libraries in this day and age given how long it has been around, but it is. (more…)

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Try, Try Again

Heather Botelho | Teen Services,Youth Participation | Monday, March 26th, 2012

We have tons of wonderful resources at our fingertips to create an awesome environment for our teens. Maybe you’re chatting with others about what they’re doing for the Hunger Games release, or you’re scanning Pinterest for new craft ideas. You hear people talking about how such-and-such program was a huge hit, and you think, “I’ve got to try that. My teens will love it.” So you spend time and money planning this sure-fire program, or maybe you’re creating your own Teen Space so they have a place in the library that’s theirs, and the time has come for the big program, the big reveal … and no one comes. (more…)

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Yes, and Hit Me with the Next Big Thing

Heather Botelho | Conference,Prof. Development | Thursday, February 16th, 2012

This November, YA librarians and authors will descend upon St. Louis for the 2012 Young Adult Literature Symposium. If you haven’t been to this before, I highly recommend it. I went in 2010 and met a lot of fabulous people and rubbed elbows with a few authors (perpetuating my girl-crush on Lauren Myracle) and came away with a lot of great information. This year the theme is Hit Me with the Next Big Thing.

I started thinking about what exactly that means. How can we predict the future of what’s going to be hot and what’s going to flop? It’s not always easy to find what will be successful for your library, even when you’ve seen it be successful everywhere around you. (more…)

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Insider’s Look at Dallas for ALA Midwinter

Heather Botelho | Conference | Thursday, December 29th, 2011

If you’re going to Dallas for Midwinter, you’ve probably seen the different lists of places you should visit and eat. Having lived in DFW (that’s short for Dallas-Fort Worth Metroplex, by the way), for a couple of years now, I can tell you that a lot of places that make those lists aren’t the true gems. I asked around my library friends and what follows is a list of our combined must-see and must-dine places in DFW: (more…)

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Finding Time When You Don’t Have Any

Heather Botelho | Apps,New Librarians,Technology | Monday, November 28th, 2011

I’m going to have to keep this brief today, which is fitting because today is all about time. When did you last say that you had too much time on your hands? If you’re like a lot of us, you don’t remember the last time you could just sit back and relax. There’s always something else that has to be done – another program to plan, more weeding to be done, desk hours, etc. You keep putting things aside to do later, but later never comes. If you already have a fail-proof method that keeps you scheduled and on task, I’m super jealous, and please share in the comments!

I, on the other hand, tend to be really disorganized, so at the beginning of this month when I started NaNoWriMo, I had no idea how I was going to manage that on top of everything else. I had to come up with something to do differently, or else I was never going to make it. So, here are a few tips for keeping your head above water: (more…)

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Behind the Filter: Ensuring Your Teens Have Access

Heather Botelho | Advocacy,Intellectual Freedom | Thursday, October 20th, 2011

A few weeks ago, my husband, a security consultant, met with a city about finding vulnerabilities in their network. When he met with the city’s library director, one of the questions he asked was, “You don’t filter your public computers, do you?” My husband texted me immediately after his meeting to say, “You should be proud of me. I told them to keep their public computers unfiltered.”

There is some irony to this. He is, after all, the same man who used to be responsible for blocking access to Web sites at his former company, but his stance on filtering makes complete sense. His company had an Internet policy for its employees, for one, and he kept constant vigilance to make sure nothing got past the filters that shouldn’t and that innocuous sites were still accessible. His stance is that filters should not be used in a public setting, especially when constant modifications cannot be made, because it infringes on First Amendment rights.

(more…)

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30 Days of How-To #25: How to Jazz up Your Publicity

Heather Botelho | New Librarians,Technology | Sunday, September 25th, 2011

If you’re like us at my library, you’re fairly limited in the software you’re allowed to use (ahem, Microsoft Office suite), and your in-house publicity is made with Publisher. If you’re in the habit of making signs or flyers for your programs, check to see if you’ve gotten into the clipart-gradient background-text rut. If this isn’t you, please please please help your fellow librarian who fits this description. If you’re thinking, But what’s wrong with my clipart?, I beg of you, please keep reading.

Backgrounds

Flyers and signs should be eye-catching, especially when you’re competing for the short attention span of teens, and it all starts with your background. It shouldn’t be just any color, or a color at all. The background you choose can determine what images you use, as well as the type and color of your font. If you choose a plain background, you’d better have an image that pops, and your font color should be a high contrast. On the other hand, if your background is an image, use other pictures or clipart sparingly (if at all), and consider a “washout” effect, essentially increasing the brightness and lowering the contrast. You want the text to be readable from a distance, and an image background can obscure readability.

Images   

Think about cropping an image in a neat way to only use part of it. Instead of a floating ninja head, put that same head with the chin cropped off at the bottom of the flyer to make it look like it is looking over something. If you’re looking for something fresh, try searching through Google Images, Flickr, or other photo sites. Remember to keep copyright in mind, though, and look for images licensed through Creative Commons instead, which is often easier to use and understand.

Fonts

The last important element is the font. Even if your IT department protests every time you try to install something new, that doesn’t mean you can’t use special fonts. For a Halloween program, use a Friday the 13th-esque font or some other font that embodies your gruesome theme. Having a spa program for girls? Use a super girly font with a lot of flourishes. You can even try to match the font from a book cover (think Hunger Games). Here’s the trick: download the font, unzip it if required, and save the TrueType file to your desktop. Open the file, and like magic, the font becomes available when creating WordArt in Publisher. As long as the font file is open while your Publisher file is open, the font is available and will show up properly (Side note: even if you save the Publisher file, the font will revert back to a standard font if the downloaded font file is not open. To avoid this, save the file as a .jpg). Fonts can come from a number of sources, but my usual choice is dafont.com

The most important thing is don’t forget to have fun with this! What tricks have you learned along the way to keep your publicity from getting boring? Leave your answer in the comments.

 

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Encourage Teens to be Heard

Heather Botelho | Advocacy,Legislation,Youth Participation | Monday, August 15th, 2011

I’ve heard some talk lately about how teens seem completely ambivalent to the world around them. It’s easy to fall into the trap of thinking that teens care about nothing but their own self-interests. Simply put, I don’t believe that. I believe the real problem may very well be the lack of a forum to express their ideas. It seems to me that as youth advocates, this may be something we want to provide. You could simply give them a time and space (and snacks) for discussion and only act as a facilitator, or you could have a full-out debate. Let them decide what they want to talk about, and encourage deeper subjects than TV, music, movies, and the opposite sex. Ask them questions. Be interested in what they say. Show them how to find more information. Show them how to research and find materials that support their arguments.

They may not be interested in the things that we as adults think they should be interested in or have the views that we think they should have, but teens should be given the opportunity to freely express their opinions. If they don’t get that at home, and they don’t get that at school, that can be something we provide at the library. It might seem like an uphill battle, but if we’re not trying to connect with them, what reason do they have to trust and connect with us?

And since it’s District Days, is there any reason not to encourage teens to talk to their representatives? Many of them are only a few years away from voting, after all. While we’re trying to get our elected officials to recognize the importance of libraries, what better success story to hit them with than an ambivant-turned-advocate group of teens?

How are you giving your teens a forum? Leave your answers in the comments!

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Have a challenge? Need a policy?

Heather Botelho | Intellectual Freedom,News | Monday, July 25th, 2011

With all of the talk about the banning of Angry Management by Chris Crutcher and the removal of the ban on The Absolutely True Diary of a Part-time Indian by Sherman Alexie, it seems like it’s a good time to talk about policies. I hope that everyone has a Policy for the Reconsideration of Library Materials, or some other similarly titled policy. If not, the time to form one is yesterday.

Check out ALA’s resources at http://www.ala.org/ala/issuesadvocacy/banned/challengeslibrarymaterials/index.cfm. There you’ll find a sample form to give to patrons challenging materials, and tips for how to talk to the patron with the challenge. Everyone, not just those who would ultimately handle a challenge, needs to know what to do when a patron wants to ban a book. At my library, circulation staff are instructed to immediately refer the person to a manager or a reference librarian and to not say anything in defense of the material or the library. Because our circulation desk is right by the front door, circulation staff are most likely to have first contact with the patron, and they need to know what to do.

When a patron has a challenge, you should be ready with the form for them to fill out, as well as copies of your materials selection policy and selection procedures. If they still want to proceed, make sure your library has a process for reviewing the material and making a recommendation to administration, and if the patron is still not satisfied with the decision, make sure that the appeal hearing is made public. ALA also has tips for talking to the media during the challenge process.

Depending on your library’s procedures, you may be involved a lot or very little in the challenge process, but considering that YA novels make up most of the top ten of the most frequently challenged books each year, we as YA librarians need to be aware of how to handle these challenges effectively.

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Handling Rowdy Teens: Stop Trouble Before it Starts

Heather Botelho | Teen Services,Youth Participation | Monday, June 27th, 2011

Summertime, of course, means that with no school and after-school activities, more teens can come to the library. A problem occurs, though, because when teens are together, they engage in normal teen behavior, which isn’t always good library behavior. The question is, how do you enforce the rules without alienating your teens, and if you have to make them leave for a day, month, or whatever the time period, is it possible to reach those teens and bring them back – just more well-behaved?

My library’s conduct policy applies to all patrons and clearly defines the consequences for different behaviors, when a warning is sufficient or when warnings have to turn into an order for trespass, either temporary or not. Having a clear policy is a good first step, but I don’t think any of us really believe that teens or any other patron are actually going to read it, even if you have your rules of conduct displayed in a very prominent place. In fact, most teens probably won’t know that what they are doing is wrong until you give them that first warning.
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