What Your Manager Wishes You Knew – Part 2

Do you sometimes wonder what you could do to get more administrative support for teen services in your library? There are some relatively simple steps you can take to win friends and influence managers! This is a six-part series that shares some tips from managers that you can integrate into your work life and maybe make some positive changes in your library.

Last week I talked about presenting yourself as a professional. This week, the topic is:

Speaking the Language

When YA librarians talk about teen services they often–naturally enough–focus on the teens. They are likely to describe programs and activities in terms of the benefits to teens. Talking about how much fun a program or service will be, or how it’s the latest rage may be what’s on the top of your mind, or that of your teens, but it’s not necessarily what your library’s director thinks is important. Generally, upper-level managers are more interested in big-picture issues. In YALSA’s recent survey of members who are identified as supervisors or managers, several of the respondents commented that the upper-level administrators at their libraries want to hear about programs in terms of issues like community engagement, community health, collaboration, purpose, sustainability, partnerships, and return on investment (ROI). Continue reading

Day in the Life of a Youth Services Manager

I am enjoying the “Day in the Life” series and thought it would be interesting to write a post from my perspective. I started in public libraries as a Children’s and YA librarian for a small system, then became the Teen Coordinator for a larger system, did some partnerships and development work for a bunch of years in that same system, then managed a library building and now coordinate services to children, youth and families in a large urban/suburban library system. This day actually happened on Monday, May 6th.

8:25 – 8:50 Arrived at work and approved timesheets. Couldn’t remember the password to open the computer-controlled shades in my office so squinted into the sun.

8:50 – 9:30 Met with Senior Librarian in our Information Services section about updates that have been long needed to the Youth Services portal, the section on our staff intranet that includes too many separate lists we have to keep up, lots of duplication of information that is in other places, and other valuable stuff we could put in a different order. We developed a joint list of the easy parts and she will lead a conversation with the Youth Services Management Team about how to best organize the rest of the stuff. Our conversation was in the context of knowing that our County will be moving to a new platform later this year and we will need to migrate to a new platform.
Continue reading