Innovations in Teen Services – Making a difference with Teens using Outcomes

As mk notes in her CoveritLive post about yesterday’s awesome Innovations in Teen Services panel, I was scheduled to speak on the panel but was grounded at the airport for an unplanned six additional hours. While that’s a whole blog post in itself, and probably not even the worst flight horror story of the conference, I’d like to share a bit here what I did plan to present. Special thanks to my colleague, Catherine Haydon, ALA Emerging Leader, who stepped in at a moment’s notice and shared information regarding using outcomes with teens.

While defining outcomes for your teen programs and services, isn’t necessarily something new, we’re probably seeing a lot more on our radars in terms of the importance of telling our story as libraries, particularly because of limited resources that we’re competing for in our communities. Being able to share that we’re making a difference in the lives of teens, is one way that we can show as a library we’re bringing value to the community. At my library in Charlotte, NC we have a teen intern program where teens learn to create with digital media and teach others how to do this as well. Continue reading