Dollars & Sense #25: Teen Services = Good Investment

Yesterday Beth Gallaway wrote about Return on Investment (ROI) and how to make sure to get a good bang for your buck. Beth’s specific focus was on how gaming provides great opportunities to demonstrate ROI.

Continuing on the theme of ROI, how do you:

  • Make sure that administrators, community members, foundations, grant makers, etc. understand the value of all aspects of the job that you do?
  • Demonstrate that the full scope of services for teens is an invaluable part of what the library offers?
  • Guarantee that those who have the bucks will make sure that you have dollars that you need when you need them?

In order to prove that the money spent in teen services is a good investment, it’s important to have data and stories that you can present to others. How do you do that? Focus groups, circulation statistics, door counts, and surveys are traditional methods libraries use. But, in the web 2.0/social networking world, there are several other techniques to employ in order to find out what other’s have to say about your services and their value: Continue reading