What if you were told by your powers that be that the library was no longer going to provide web-based homework support? No more categorized links to web sites on topics covered in the classroom. No more 24/7 Ask a Librarian for homework. No more special web sites that are just about how to do homework.
If you were told this would you think, (and maybe say out loud) “Oh no, this is impossible, we have to have web-based homework support for teens? The teens need it?” Why would you think that? How would you know the teens not only need it but they want and use it?
Maybe it’s time for libraries to re-think their notions about web-based homework support for teens. How many teens do you know that go to the library’s homework help pages before or instead of going to Google or Wikipedia? How many teens do you know that think about the library at all as a place to go for homework help when on the web? Is web-based homework support for teens a waste of time and money?
It’s true, that by providing this support libraries show the community (including teens) that the library is available for homework help – face-to-face and online. But, maybe it’s not worth spending the money and the staff effort to keep such an endeavor going.
This isn’t to say that libraries shouldn’t have a web presence in order to help teens with homework, and of course other information needs that teens have. But, instead of making the teens come to the library web site it’s time to start being where the teens are and perhaps give up the clunky web presence that rarely can compete with Google or Wikipedia. For example, some libraries have already created applications for popular social networking sites like Facebook and MySpace so that teens can search the catalog from within the social network instead of having to go to the library web site to do that.
There needs to be more of this kind of library web development for teens. What if database vendors created applications for social networking sites so teens could search the database without leaving their online social home? (BTW, some vendors already do this.) What if the library created applications for Facebook or MySpace to help teens write citations? What if there were applications for building searches successfully? What if there were applications for….
If teens are going to Wikipedia for information, what about making sure that Wikipedia entries on topics that teens in your community have homework on reflect the informational needs of the teens? (Anyone can add or create a Wikipedia entry, wouldn’t it make sense for librarians to be in Wikipedia working on the content in order to support their communities?)
Where are the teens in your community going to find homework information? Where do teens spend most of their time on the web? Lets face it, it’s easier to go where the teens are in order to help them then to make them come to us. So, why not take the easy path? Give up the big web presence and find out how you can have a homework presence in MySpace, Facebook, Google, Wikipedia, YouTube, Flickr, Ask.com, etc.