Beth did such a great job synthesizing, and I will add my thoughts.
As an HCL person, look back for a post on how to pimp your MySpace. Also the handout the YALSA committee created is here.
Abram asserts that we need to create experiences for millennials (like Kelly’s ImaginOn animation studio)! “Kids are prepared; service providers aren’t.” How do you deliver information to millennials’ “point of need”? Look at Thomas Ford Memorial Library’s IM Reference service which now drives their statistics.
If you missed the session, here is a video of Stephen Abram in Minnesota this spring. Well worth the time to watch.