For some of us, it’s an uphill battle advocating for the teens in our libraries. Budgets are never quite large enough, there’s never enough time to do everything, so if any group gets the short end of the stick, it’s our teens. We all know how important it is to have teen programming and teen spaces and an excellent teen collection, but it can be difficult getting the higher-ups to see it our way. You might find, as I have, that you need to justify your teen programs beyond getting teens in the door.
No one really questions the benefits of Storytime for the kids. It’s fairly obvious how it fits in with the library’s mission. A teen Halloween party, on the other hand, might be subject to more scrutiny. Recently, I found out that the Halloween party I’d been planning for our teens didn’t pass muster in its current state. It wasn’t enough to try something to increase our program attendance. Our circ starts are awesome, but we have an unfortunate floor plan for our teens, so they don’t really have a place of their own to hang out. They get their books and go, which has made it a lot harder in creating relationships and encouraging them to come to programs. There was no way I was giving up on this party. Instead of a Halloween party, it’s now a Favorite Character party, where you must come dressed as your favorite book character (and act the part, if you’re really good).’ The activities we’ll have will tie in to our collection, like YA horror trivia, and we’ll be more book-focused than Halloween-focused.
The key to justifying a program or a service for teens is two-parted. First, tie it to your library’s mission. Say that your mission statement includes words like informational and enriching your community. There you go. Teens are part of the community and the Favorite Character party will enrich their lives by widening their exposure to the YA collection and allowing them to use their creativity to enhance what they’ve read to a tangible form while testing their knowledge and sparking their interest to seek more information about the horror genre.
Second, beyond the direct result of such a program, look for other possible objectives. For example, providing a program for teens not only accomplishes the objectives of the program, but also gives teens a feeling of being welcome in the library. Teens who feel welcome in the library may be more interested in volunteer opportunities at the library. Teens who volunteer can take over tasks, such as shelving or shelf reading, from staff members, who are then free to complete other tasks. This in turn can lead to improved customer service because staff members will be able to spend more time with patrons and will be less stressed about helping someone with a particularly difficult or time-consuming problem because they will know that they have the time to devote to the problem.
It would be great if we could have teen programs just because they’re fun and it’s what our teens want, but a lot of us are under constraints that are out of our hands. Being prepared to justify your programs might mean that you’ll need to broaden your focus to find the positive outcomes.