Posted by Linda W. Braun

Today I listened to the latest Inside the Net podcast. The hosts interviewed the people behind Big in Japan – a collection of web-based tools. One of the tools they talked about was PodServe. It sounded intriguing so I had to check it out.

It’s a great tool that I think librarians working with teens could definitely use. The first thing you need to do is register for Big in Japan. It’s free and very easy to do. Then setup your podserve space. You do that by giving your podcast a name, decide if you want it listed in iTunes and a few other services, describe the podcast, and give it some keyword tags.

Another thing you can do is decide if you want the podcast to be what PodServe calls a “Social Podcast.” The idea behind the social podcast is that a group of people create podcasts on a theme and upload and distribute them from the same PodServe space. For librarians working with teens I envision that a group of YA librarians might all work on a podcast together. Teens in different libraries could create podcasts and upload them to the same PodServe space. Imagine if each week, or even every day, a different group of teens published a podcast as a part of the social podcast space. That could be an incredibly powerful way to give teens in a variety of communities a voice.

Once you setup the podcast at PodServe you can then start uploading audio files as you create them. PodServe then acts as the host and distribution mechanism for your podcast. You don’t have to have server space or create the RSS feed for the files.

If you’ve been trying to figure out how to get podcasts going at your library PodServe might be just the thing you need.

Posted by Linda W. Braun

Now that I posted links to librarian blogs that talk about teens and teens in libraries. And posted links to blogs for teens about YA programs and services. I thought it also made sense to post links to blogs written by YA authors. So, as per my usual style, here are a few to get started:

Meg Cabot
Cecil Castellucci
John Green
Brent Hartinger

If you know of others let us know in a comment to this post.

Posted by Linda W. Braun

A couple of days ago I blogged about blogs written by YA librarians that focus on topics of interest to librarians working with/for teens. I realized that it would also be good to blog about some of the blogs that libraries are maintaining in order to promote and discuss YA services in the library. Here’s a short list to get started:

Framingham Public Library (MA) Young Adult Blog
Hinsdale Public Library (IL) Teen Blog
JMRL Young Adult Services (VA)
NOHO Teens (MA)

If you are looking for ideas for your own library blog these should help you think about what will work for you.

If you have a YA blog let us know about it on this blog.

Posted by Linda W. Braun

The cover story in this week’s Newsweek is titled, “Putting the ‘We’ in Web.” The article is worth reading as it talks about some of the technologies and sites that teens currently use and does a good job at providing an overview of what community building on the web is currently all about.

I thought the opening paragraph that reads

“Why is everyone so happy in Silicon Valley again? A new wave of start-ups are cashing in on the next stage of the Internet. And this time, it’s all about … you.”

Provided some good food for thought from the teen librarian perspective. The “you” that they talk about isn’t just about your customers who use the web but the you is also us and how we can start to think about integrating these technologies into our programs and services for teens.

One of the sites/technologies discussed in the article is YouTube and I was reminded again about a podcast I listened to that included an interview with one of the founders of YouTube. In the podcast one person mentioned that his teenagers basically have given up TV and only watch videos they find on YouTube. Downloadable video/TV is the next big frontier on the web. Have we started thinking about how teens are using it and what we can do to support them in their use of downloadable video?

Community Building Through Your Web Site: Library Blogs and RSS Feeds.

Jenny Levine
The Shifted Librarian http//
Metropolitan Library System

Michael Stephens
Tame the Web

Slides will be placed on the PLA Website.

Did you know in 2004 the world of the year was blog or webblog

Took picture for Flicker

Technoratie tracks over 27.2 million blogs

A new webblog is created every second of every day.

A blog is a software tool

Content management (all the coding of the pages)

Organized most often chronologically by date
Self archives

Updated regularly, with relatively short and contain links

Public Libraries can link to community sites, and library sites

Every blog post gets a unique url
This make it searchable

Most recent post displays at the top of the page

Blog title across the time

You will find information about the posting, Author, time, and comments.

You can put promotion on the web blog, and include graphics.

On the sidebar you will information about the blog, and


Software, Server space, Time, and something to day-“fresh content”
Anything you do in you library is bloggable

Think about

A What’s New Blog
Happening in library
Whatever people are asking about at the desk

With web-based editing, Librarians can add entries themselves.


Public Library blogs
to promote library services.
Dynamic content.


Book Reviews, or Specific Audience.
Ancestor Research Log-local history

show the vibrancy of the library
put human face on library.
Use Flicker.-the best $25 you will ever spend

A photo is worth 1,000 words

Involving Your Community
What is happing in the library is not show on the library website.

Turn on comments and find ways to incorporated community comments
Ann Arbor is very great
Integrated Blog software Drupal with the catalog.

This has made the entire site a blog

The director has a blog to talk to patrons. Her screen name is her first name not capitalized. This makes her approachable

Patrons, Librarians, Board Members are having conversations on the blog.
They are virtual visitors.

Community self correct the issues.

Eli will asterisk out problem words, add “edited for publication” on the bottom, and lets it stay.

Teen comments
on one post there is 315 comments, 435 comments, 216 comments…
How many comments from teens have you gotten in all your years working with teens?

Local History Project Blog
Allows comments. People from your community can give back

What if we allow our users comment on our blogs
Cassy will release a catalog

Every entry is a blog post.
where you can post comments
and tag.

There is a social aspect of the web.

Riverdale who had money problems has a online blog color coded for who is speaking

Really Simple Syndication

Lets you create content in one place and send to subscribers

If you click on the RSS button you will get html

Superglu combines RSS feeds into a new blog
Anything that has an RSS fee you can combine on Superglu.
Parks, Schools, Clubs,….

You don’t have to do anything once you set it up, only add or remove feeds if you want.

Patron put RSS on his site so that the world can see his holds. All because RSS went out of the catalog.

Conversations and Cluetrain
Talking about networked conversations
Its social software

Urges companies to speak with a human voice

Its about being transparent, telling patrons why

I know this is a scary thing, but it works.

6 things you can do now

Read Weblogs
For any subject are you are interested

Start a What’s New Blog at your library

update often and turn on comments
let people talk to you

Appoint a trend reporter that watches what goes on
That watches and learns and shares.

Train Librarians to read RSS feeds
it makes you sound very smart
You will know what others are doing is a great starter

Advocate for RSS in products we pay for
Catalog, Databases, website

Learn about Library 2.0
User centered services online


Blogging is very informal

A forum allows anyone to post a topic, but a blog lets specific writers to start a topic, and accept feedback on that topic

You are but IM: connecting young adults and libraries in the 21st Century
March 24, 2006

Patrick Jones
Outreach Department, Hennepin County Library MN

Tricia Suellentrop
Teen Services, Johnson County Public Library KS

Michele Gorman
Teen Services Manager, ImaginOn: the Joe and Joan Martin Center for The Public Library of Charlotte and Mecklenburgh County NC

The ten values we share.
1. Youth Development

2. Developmental needs
3. Development assests (
4. Youth advocacy
5. Youth participation
6. Collaboration
7. Information Technology
8. Adolescent literacy
9. Learning and Achievement
10. Equity of access/intellectual freedom

The ten trends that drive us.
1. Digital Divide and Diversity
2. Format Explosion:
3. Information Literacy
4. New Spaces
5. Outcome Measurement
6. Outreach in the Community
7. Programming Returns

8. Teen Volunteers/Interns
9. Youth Development
10. Youth Involvement Plus Programming.

Squeeze 850 pages into an hour

Handouts will be available on the website within 48 hours

Teenage Riot is a new column to address the need of teens located in School Library Journal.

Value 1
This is truly the thing you can’t change
happening inside their heads and bodies
The only thing you can do is change to meet them
Brain research show teenagers are works in progress
Remember there is a reason. Its what is going on in their brain.
Their brain is changing. When Brian is pruning you use a different part of brain to make decisions
They use the emotional part of their brian.

We need to be aware of this and that we cannot change this.

We cannot have the same rational conversation with an 11 year old as a 16

embrace teenagers being teenagers.

Easy to say, hard to do it.

Value 2
“we are professional people that don’t know people but we know what’s wrong with them”

Value 3
Research of search institute what works is a positive approach
What to they have? and build on it.

Value 4

It is important , it is a important journal
the idea is that teens are not at the table, and it is your job is to be their voice.

Value 5

Youth and participate
as advocates we need to give them voice
we need to give them voices back

give them opprotunites to take action, to make signifigant meaningful involvement. Be prepared to act on their suggestions

You need to be able to justify the answer no.

After a month they will look on the shelf for the items you listed

Need opportunity to make meaningful connections

Value 6
by teens for teens

Collaboration is important

Keep teens in mind when meeting with partners

it is a way to extend resource, get library at table, get publicity,

You have the best results because you get people thinking
You develop all the assests,

Everybody gets on board and heading in the save directions

communication (ask for something)
put in a little effort get a little back.

Combining ideas and make whole new ball of wax

You can put in a lot of effort and you get a lot out of it

Value 7
Information literacy is important.
Not because they need to know how to use Google
I want to make young people empowered
asset building in action

What better way to start collaboration

It is important and it is easy (Keith Curry Lance)

All of the stuff is cheap

Value 8
Repetitive text=Series books

It is a continuum. There are different things they read. related to how they are growing.

They are going to get through the stages, they want information. They want to figure out about the world.

That’s where they are.

As technology as increased, their need for reading has increased
We need to have people that are providing good service who read what they are reading.

As the body changes we change the formats.
Board books meet the developmental needs of babies
Large print meets the aging needs of seniors.

Kids learn differently and achieve differently.

Value 10

If learning and achievement is part of our job. the reality is

Intellectual Freedom is the right to information regardless of what I think you what you think.

Serving everyone at all ages, babies, children seniors business professionals and TEENS

I don’t’ have to like it but I have to provide access to it.

We change our attitudes to meet the intellectual needs of individuals

Ten Trends

3:30 in a public library. You want not problems : Padlock

It happens in someway because you have been there since 8:30 you are tired, you have had to deal with computer, toddler, seniors, and cell phone guy.


Remember what is was like to be 15
Accept they are going to act a certain way
Project Treat the teens as if they were you at 15

Ten Trends that drive us

Best Practices. We don’t have to re-invent the wheel, look for others. they may have tried and failed and learned about it.

All websites will be on handouts if I miss one

This is risk taking.

Digital Divide and Diversity.

Old school low income no access to technology
New divide to Digital immigrant and native

we need to meet them where they are
live in their world
learn their language

experience technology
IM, Blog, Chat, Flicker, ALA’s discussion group

Listen to a podcast. (Pod Princess)
not static, its interactive

ImaginOn has bluescreen for editing

IM reference. Homer township library has had it for years

MySpace account

Denver public library went live with eflicks Download video for free and watch on own time

Format explosion
Graphic Novels
Video Games

Audiobooks on ipod shuffles preloaded no digital divide

Ann Arbor Video Game library
Austin-On the Edge Book Club (all those topics teens want to read about and talk)
Blow things up at the library. Camp Chaos. Make rockets, catapults, slime… lots of Science was going on

By teens for teens with teens

Information literacy

Build reference desk as pod in the middle of room
Teens can stand right next to librarian.
when a desk in between we convey I’m qualified to find the information, and that they are qualified to watch you

Give them access

Student Web Instructions For Teachers (SWIFT) teach teacher to teach students info literacy

Texas Information Literacy Tool (TILT)

Where’s the information (IPL) Learn how to be a skilled researcher

Most valuable commodity
People get upset about it
What do they see when they walk in
Are you willing to carve out a space for them?

One librarian spelled out Teen with PVP pipe then put it on the wall.

Tricky is space vs service. Make sure they can get service (Reference)

highest circulation is Teen,
Old school

we need OutCome
Change the way of thinking

50 Teens at a book discussion group, it’s a failure because you can’t possibility engage all 50 in deep discussion

What did you learn
What did you do

If they know your face they are more likely to come in.
Get out, beat the bushes.

Teen Read Week- get into school with it
Banned Books Week
Summer Reading Program (I heard discussion about whether a nation wide accepted program would make this easier)

If they never see anyone from the library, why would they go into the library.

Don’t count the school out for collaboration.

Laramie County Connecting young Hispanic girls

Teen Volunteers
Nobody wants to shelve books, clean books,
For teens it is important to learn how to work with adults, negotiating the work place environment, Work where the adult doesn’t have to like you

A little bit is letting loose teen control.

Many things we can do to engage them. Do more than fluff task.

As you are calling volunteers, recognize the types of kids. Quiet kids may like cutting die-cuts, but the chatty girls would make great greeters for a program

It has to be win-win.

They do tremendous stuff if you let them do it.

Do teen programming, get list of clubs, and let them come up with programs. \

“And the best thing was I didn’t have to do anything”
But that’s not true you have to let go control

Library pays librarian to make the community a better place. It’s not about how many books we check out, but how much we learn.

Do programs with teens not for teens

It is accepting, it is letting go of the control, You have to live with what they do

We are telling them that “I trust you” that is huge.

Think outside of the YA box

If you have a teen advisory Council. THEY NEED TO ADVISE YOU.
Listen to them

You can have volunteers, movie groups, and more

show them that librarians are a fun place

Let them join library board

put teens on friends of the library board

Library interns let them work with IT, show them collection development, Cataloging.

Include them in focus groups, get their feedback

Peer tutoring
Website design

Use their skills and allow them to be meaningful involved

Virgina Beach Public Libray (teen library board member)

Arlington Public library (TAG school and public library )
ImaginOn (new puppet troup)

Minneapolis (Teenzine)
East Icelip (YA Drama Group)
Johnson Library (interngenreational Programing)

Think outside the box
Take risks
Make it matter

Listen to them
Give them a voice

0% Loss no Shelving Required: Downloadable Media in Libraries
Diane Mayo
Vice President, Information Partners, Inc.

Ross McLachlan

Library Services Administrator, Phoenix Public Library

Michelle Jeske
Manager, Web Information Services/Resource Sharing, Denver Public Library

Lisa Hill
It, King County Library System

E-books are not downloadable media, they are more like databases

No one vendor has all you need

No single interface that works for everyone
They connect in different ways, but not a smooth and easy transaction
No One stop Shopping.
You have to shop around.

Don’t try and convince patrons it is the same program.

NetLibrary were first kid on block in 1988

Reference material based
Purchased by OCLC in 2002

Provide a tag link in the marc record that links to the material

Not the most user friendly but user rich.

Can view for 15 minutes

Check out time depending on library

If you have consortium it is determined by the library.

Overdrive (1986)
Digital Rights Management.

In 2002 they woke up to libraries.

Web based service that can mimic library services. NO overdrive account. Patrons authenticate every time they log on

Now OCLC is working to deliver records timely with Overdrive materials

you an hand each transaction at Overdrive .

Libraries want DVDs and CDs to be online to avoid shelving, theft, and other “problems” they cause( I think it will get rid of these problems, but then cause new ones)

e-books are integrated into services and collection

youth services 2000

Recorded Books
Partnered with OCLC and NetLibrary in 2004 to make available

Currently you buy all or nothing.

If you have demand you have to purchase more than one copy.

Michelle Jeske, Denver Public Library

Patrons are adapting quickly to new media

We are trying to do everything that libraries traditionally do-online

Its not about choosing, because different patrons want different service.

I reaches 18 to 30 year olds

Cannot be lost or stolen

From customers point of view they are easy to

Staff finds it easier because items are returned on time and the next person gets it quickly.

I can be easily adapted for Accessibility issues.

Allow for Privacy, and Anonymity.

Easy and fun.

Want customers to think the library can provide cutting edge program.

Overdrive was used because it was customizable

It can be read by Mac and Windows machines.
It can be burned to CD.
Within the week we found out that we didn’t have enough copies.

It can be downloadable in chunks or chapters

Don’t require high speed connection/ can be used with dial up

Automatically returned at the end of check out period

They can place holds.

They can listen or view expert.

Cannot be used on ipods.

I pods do not support windows media player.

Music is possible, but they haven’t implemented

They use streaming classical audio and Smithsonian
Usable by Macs

Called eflicks.

Can be downloadable on any device that can use windows media files.

Cannot be burned on DVD
Cannot download on dial up
Doesn’t work on Mac. (no windows media files will)

(When I talked to a publisher they told me that windows media has a license that allows multiple downloads. Apple will not release the rights to the file format that will work in iTunes, so if you want it available on a Mac, or your patron does, We should write Mac. I know I will)

Between midnight and 4 am last night two people signed up from the library.

They have seen an increase in the quality titles that are coming in. If we want to see popular films we need to use this media more.

They have IMAX films
Of Mice and Men
Tupac Shaku

(Remember from Anime to Zoolander that all of these movies are new to teens and they will love this service even if they aren’t fond of the titles)

Holds list continues to increase

Own 6,000 copies

In Jan 42% of downloadable collection circulated in Jan
23% of traditional collection circulated.

Not a large time commitment, easy to do while you do other things.
Holds ratio they try to keep is 6:1
Stats are on PowerPoint.

They have Adobe e-book, Mobipocket e-Books, and audio books

Simple secrets of Success 82 downloads

With subscriptions model you can change titles quarter.

Least popular subjects are the ones with only a few titles.

Children’s services have not been popular, except children’s classics

She want to try Spanish

They cost $15 to $20 compared with $40- $100 for CDs

“We haven’t actually figured out how to pay for the movies yet-it didn’t get placed in this years budget”

Who are these people
39% were 44 or older
71% were 33 or older
55% were female
44% use at home

3 to 5 pm is the most popular download time. (She credits business, but Beth pointed out what about after school)

50% on a desktop PC
10% use Macs

They want more bestsellers, how to, mysteries, and other genres

“The more we use this service the more variety we will see in titles”

“Please play with us, We promise not to illegally distribute your materials”

E-book users are heavy traditional library users

(It seems they did not try to interview teens, I wonder what would happen if we interviewed just the teen section. It seems odd but surveys are one way of advertising a new service)


The users are interested in books, its just another way to access the information.

Training is important, but it takes reinforcement, and hand holding.

Encourage staff to try service so that you know how to help patrons.

Press is important
Get it in newspaper.

They will be adding podcasts. The use the middle of website to advertise service

They want to be able to buy from vendor of choice
They want choice in display
And want user to access on device of their choice

Small libraries can circulate preloaded ipods, but that won’t work for large systems

I wanted to make at comment about sessions for bloggers. In Ballroom B there are tables set up in the back near outlets. I discovered this would make a perfect area for a blogger who needs an outlet to keep the computer power during the sessions. My experience blogging has been tricky because I have to scope every room I enter for an outlet, and then have cords in the way of other attendees that walk between the walls and the chairs.

My first session I ended up sitting on the floor near an outlet to finish writing.

I wanted to point this out so that planning committees can prepare for this when setting up rooms.

Thank you

Jami Schwarzwalder