This summer, the Davenport Public Library was able to hire two teen interns thanks to the YALSA/Dollar General Teen Summer Internship Grant. The Library wanted to give creative and online-savvy teens a chance to see how their skills can be used in a workplace. We chose to create two distinct and specific internship opportunities in Art & Social Media where paying jobs are not often available for Teens, yet there is a high interest and potential for young people. In order to fill these unique internship positions, we first needed to create job descriptions, applications and an interview process.

Although, we received notification of the grant in early February, we quickly learned that we needed to start the hiring process ASAP. The Library formed a team of the HR Manager, the Youth Services & Programming Supervisor, and a Youth Services & Programming Librarian who would be working with the interns and also serves st the Social Media Team Leader. We wanted to post the job at the beginning of March and leave the posting up for about a month. We would then be able to narrow down applications and complete interviews in April and offer the position in early May (so we would have time, although not much, to reoffer the position to another applicant in May if someone turned it down). Since this was a summer internship position, there was no wiggle room nor pushing back the start date if something in the hiring process caused a delay.

Davenport Public Library 2018 Creative Literacy Intern Ariana Hill

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I have discovered that hiring teenagers is an interesting process and is completely different from hiring adults. Teens might not know how to properly answer the phone or might have “jokes” set up as a voicemail message. They might not know how to answer interview questions and talk about their accomplishments.

This helped us realize that we needed to add an interviewing skills class to our programs. We learned that teens are all different and all awesome! We hired two teens who were as different as night and day – one quiet and introverted, one outgoing and self-directed – and loved having them both here!

Mary and Anna covering the Book Walk at our Medora SLP Family Fun Day

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Thanks so much to YALSA and the Dollar General Literacy Foundation for all they do to promote literacy through funding libraries. With the funding from their foundation, this year we were able to hire 3 teen interns from the community. Our interns were able to help with existing programs as well as design and implement one of their own programs.

Our Teen Interns were Tabetha, Aysha, and Philip; each had their strengths in helping out with programs. Tabetha and Aysha helped with our Summer Splash program where kids come and learn about the summer reading topic (Libraries Rock!) and create a craft relating to it. This year in Summer Splash, the interns helped with activities such as musical chairs, making kazoos out of popsicle sticks, and drums out of oatmeal containers. They were even able to share some of their musical abilities playing instruments like the cello.

Philip helped with programs such as Lego Club & STEM Club and lent his technology expertise. One of the teens implemented a Java Coding Class that met biweekly June through August where middle school age kids could learn about the basics of Java coding language on the Eclipse platform.

There was much that the teens learned in helping out with the programming and much that we learned as well, with this being our first time receiving this grant. The teens developed skills in leadership, punctuality, organizing, teamwork skills, and conflict resolution with the kids. We really appreciated having the teens help us and teaching them some valuable skills as well. Some of the teens’ takeaways or favorite moments of the program were making friends with the kids. They felt like they could fit in with them and get to know who they are. One of the interns said it was a great experience to learn behavior management, which will help with their future since they desire to be a teacher. Another said that they realized teaching is a good experience, but harder than they realized. They liked helping with classes and getting to watch kids make something whether they wrote a simple computer program or built a Lego Castle.

Maria Vander Plaats is the Teen Services Librarian & Program Assistant at the Sioux Center Public Library.

In January of 2017, I took on the exciting challenge of becoming the first Youth Services Librarian for Eastern Shore Public Library, where we have 2 branch libraries and 2 affiliate libraries serving a rural community that includes the counties of Accomack and Northampton. I have never regretted it for a moment and find priceless daily rewards in my hours working with and for young people at the libraries.

The library system works hard to compensate for having a very small staff, so we were very excited to learn we had received the Teen Intern grant from YALSA and the Dollar General Literacy Foundation! We posted the positions online and created a press release which led to an ample number of applications for our two positions. We hired two teen interns, Anna and Jenninyah, for the summer (one for each of the branch libraries) to help with all of our Summer Reading Program events, Lunch at the Library programs, and our Garden Club at our Northampton Free Library in Nassawadox. In the early stages of implementing the Teen Intern Program, there were times when it felt as if the unexpected grant might be adding more to my workload rather than the hoped-for opposite. However, at this point, I can truly say I do not know how I would have managed without the support of my wonderful Teen Interns.

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I am one of the 2018 YALSA/Dollar General Teen Intern grantees. This was our library’s first summer running a teen internship program. As we wrap up our program for the summer, I’m reflecting on how it went.

Our library serves a community where there are not many job opportunities for teens. Every time I visit schools and ask teens what they want to see at the library, one of their first answers is “jobs” (followed by “slime”). Therefore, our goal with this internship was to create a supportive and engaging “first job” experience for teens. We asked them to fill out an application and go through an interview process. We interviewed six teens for two positions. My hope is that this was a learning experience in a supportive environment, even for teens who were not offered the internship.

Once we selected our two interns, I worked to establish schedules and expectations with them. I also worked to create a list of tasks for them to complete over the course of the summer. I am glad I followed YALSA’s advice to plan more work than I thought they needed, because both interns learned quickly and finished tasks quickly. Both of our interns supported our summer reading program by helping prepare for and host children’s and teen programs. They also worked on various projects to help children and teens engage with our library space and collection, by creating displays, passive programs, and more. One of my goals for the year was to re-invent our teen space and collection by finding ways to give teens ownership of the space. There’s no better way to do this than to hire a teen to help!

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The Bartlett Public Library District had nine teen interns during the summer of 2018 which was made possible by the generosity of the Dollar General Literacy Foundation and YALSA. The nine teen interns (Ayesha, Abby, Abigail, Andrew, Cailin, Emily, Ian, Safa, and Sakhee) learned about teamwork, problem solving, and customer service skills by working with and for library staff as the teens designed and facilitated programs for youth. The assistance of the teen interns made it possible to offer four more programs that did not require registration each week at the Bartlett Public Library.

Abigail shows off a puppet craft that she taught to youth.

The nine interns were split into different groups: one assisted library staff with a Readers’ Theater program, four were STEM/LEGO program interns, and four were Craft program interns. Each group had an hour each week for planning and preparation of their activity and then an hour to run the program. Each week, Ruth Anne Mielke and I (the direct supervisors’ for the interns) checked in with the teen interns to make sure that they had the supplies they needed and to see how comfortable they felt with how the program ran that day and if they had suggestions for the next week. This weekly check-in was an essential part of engaging with the teen interns and ensuring that their internship was beneficial to them and the library.

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The Hall County Library System in Gainesville, Georgia serves a diverse community, with over 28% of the population Hispanic. The library system has made it a priority to better serve the county’s diverse community, as well as to provide more outreach services, especially in the eastern part of the county where the East Hall Branch had been closed due to budget cuts.

Allysa reviewing the children’s Spanish books with me. Photo by Deborah Hakes with GPLS.

HCLS received a generous grant from Dollar General to hire two bilingual interns to help during the 2018 Summer Reading Program. Their work would mainly focus on helping develop better library services to Hispanic youth and families. In addition, they would help assist at the summer pop up library and programs at the East Hall Community Center. One intern worked 16 hours a week in June and the second intern worked in July. Rising junior, Alyssa Ramos and rising senior, Doris Toledo were selected out of several applications. The first week of the summer reading program, Alyssa Ramos helped sign up patrons for library cards and the summer reading program at the Hispanic Alliance’s Health Fair. Alyssa and Doris also helped translate into Spanish new library marketing materials and community services information.
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We last checked into our Summer Youth Leaders @ Pearl Bailey Branch in Newport News here. Along with all of the training they get as part of the Wickham Avenue Alliance Youth Leadership Program and with their work helping us in our library, these teens also learn valuable skills related to joining the workforce. Using the Career Investigations Curriculum, and thanks to the generosity of the Dollar General Literacy Foundation and YALSA, we designed an interactive day of activities to teach our Summer Youth Leaders (14-15 year olds) where to look to apply for jobs online, all of the rules regarding youth employment in the state of Virginia, help them to design a resume, and how to prepare for and participate in a job interview.

Career Readiness Training Day was a hit with our Summer Youth Leaders, thanks to the teaching and patience of Ms. Andreia Nelson of the C. Waldo Scott Center, a partner in the Wickham Avenue Alliance. They first took a short pre-test to see what they knew of workplace etiquette, then they worked together to correct mistakes in a sample resume. Everyone then took a Kahoot quiz (online or on their phones) on state labor laws or regulations, with a Dollar General gift card prize for the winner!

Following that contest, each of the youth leaders were given a free flash drive and worked together to create their own resume, geared toward a job that they might like to have. Following that, we provided them with materials and showed videos that demonstrated what to do (and not to do) in a job interview. All of the Youth Leaders had interesting questions about the process of getting a job, and asked both of us facilitators what we looked for when we interviewed a job candidate. The quick answer: someone who shows up on time, comes prepared, demonstrates that they care about fulfilling a customer’s needs and answering their questions, and isn’t afraid to ask questions of their own if they don’t get it. At first, they were confused by our “post-interview professional handshake” contest, but they all succeeded in the end.

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Thanks to the generosity of the Dollar General Literacy Foundation and YALSA, this year Pearl Bailey Library has three summer Youth Leaders: Sari, Na’quan, and Alysse. These three will learn valuable workforce skills while helping us successfully pull off all of our Summer Reading activities and summer outreach events, as well as organizing the youth during programs and activities, and keeping the library organized as well. While in our Youth Leaders Program across the Wickham Avenue Alliance, they also receive career research training, learn teamwork skills and conflict resolution, all based on the Career Investigations Curriculum. The Youth Leaders also receive customer service training taught by experts from Starbucks, and they take money management workshops from Bayport Credit Union. 

Without further ado, let’s introduce you to the 2018 Youth Leaders at Pearl Bailey Library:

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The applications for YALSA’s 2017 Summer Learning Resources and Teen Summer Intern grants is now open.

Through generous funding from the Dollar General Literacy Foundation, two grants are available: the Summer Learning Resources Grant and the Teen Summer Intern Program Grant. The purpose of the grants is to help libraries combat the summer slide, as described in YALSA’s position paper, “Adopting a Summer Learning Approach to Increase Impact.”

Twenty summer learning resources grants, worth $1,000 each, will be awarded to libraries in need and will allow them to provide resources and services to teens who are English language learners, struggling in school and/or who are from socio-economically challenged communities. Twenty teen summer intern program grants, also worth $1,000 each, will be awarded to libraries to support the implementation of summer learning programs while also providing teens a chance to build hands-on job skills.

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